T. H. Nails & Spa - Jacksonville, NC 28540 - Services and Reviews (2024)

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Madison Edgerton

Critical:Professionalism,Quality,ValueMy index finger is very crooked and my two pinkies are very uneven as are the rest of the nails but that is the worst. The shorter pinkie nail is the length I wanted but I got much longer than that. I asked the lady who did my nails to cut them down when I noticed and was told it was to late as she was already applying acrylic. I also got a pedicure done which turned out pretty good but the woman who did it yelled at me when I went to sit down and have my hands done because she told me the wrong chair to go too. When I went to pay and leave I handed the woman a 20 and she proceeded to ask for more to give to the other lady and was upset when I said no. Will never return wish I could give zero starsServices:Acrylic nails,PedicureMy index finger is very crooked and my two pinkies are very uneven as are the rest of the nails but that is the worst. The shorter pinkie nail is the length I wanted but I got much longer than that. I asked the lady who did my nails to cut …More

My index finger is very crooked and my two pinkies are very uneven as are the rest of the nails but that is the worst. The shorter pinkie nail is the length I wanted but I got much longer than that. I asked the lady who did my nails to cut them down when I noticed and was told it was to late as she was already applying acrylic. I also got a pedicure done which turned out pretty good but the woman who did it yelled at me when I went to sit down and have my hands done because she told me the wrong chair to go too. When I went to pay and leave I handed the woman a 20 and she proceeded to ask for more to give to the other lady and was upset when I said no. Will never return wish I could give zero stars

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Ramona Shambley

I met one lady there who was extremely nice very helpful, but she just took the polish off. She wasn’t my nail tech. All I had to do was get my nails painted with the gel color. The nail tech named CO was absolutely the rudest person I have ever dealt with in the years of getting my nails done. I will never step foot back in that place, or if she is there, I would not recommend her to anyone

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V LK

Literally just walked out and this is what my nails look like…absolutely horrible job on my nails or 27 dollars. I could have done better at home. Showed the guy doing my nails, but was not listening to me.

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Carla Mallari

Wow can I even review with 0 star?? I wish I could! My friend went to this place to get her nails done (acrylic). First of all her nails looked terrible! Acrylics are supposed to last at least 3-4 weeks and you can just do fills after! But nope on the 4th day, 2 nails already fell off lol. The shape looked bad may I add, they were so thick and to make it so much worse they cut her fingers several times like they were mad or something! And when she came back and tried to have them fix it, they threatened her to call the cops if she doesn’t leave. Very rude and unprofessional employees in this place. I don’t get why this place is still operational since so many bad reviews from Google and Yelp. DO NOT GO HERE, SAVE YOUR TIME AND MONEY!!

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Vanesa Koss

My friend did her nails and looks terrible and now her finger may be getting infected. Don’t come to this place because they don’t care. They don’t want to give her money back. She paid about $50 dollars or so. I get it, we all make mistakes and may be new to something but knowing her nails are looking bad and not doing something about it and denying refunding it, it is just terrible. HORRIBLE CUSTOMER SERVICE.

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Netty Lagro

Daughter showed the lady nails she wanted (Hailey beiber inspo) . The lady didn’t listen to her.My daughter informed the woman that she’s in the military and has to be in regs. The lady chopped her nails. The lady rushed the job. Tore her cuticles up so they looked raw and are very sore. My daughter was upset – in tears-but didn’t want to make a scene because that lady seemed to be the type to have a blow up. My daughter’s nails looked like bad dentures. Blocky – zero shaping – nails uneven lengths and chalk white. Shockingly bad. This was her very first time getting nails. We went to Regal Nails immediately after and the gentleman there absolutely listened to her. Shaped and polished and her nails are beautiful now.

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Tiffany Garces Mulliken

This is the closest nail salon to us, so usually by default the one Ive gone to multiple times. Its convenient because its close to coffee and shops, so you can drink some coffee and then run your errands after.. as for service, its ok. They always seem like its a chore to have clients come in.. Getting anything above a basic pedi is worthless, they dont massage or anything for long enough to do anything. They always file my toenails slightly crooked too decently good place if youre nearby, but I think we will try a few other local shops too.

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Jasmine B

WOULD NOT RECOMMENND!!Always loved this nail salon, always tipped , today I had an incident where I only wanted acrylic on some of my toes because only some of them were uneven and the woman doing my feet told me that’s not how she wants my toes to look and I should go somewhere else, mid way of my appointment at that . If I’m paying for a service it’s how I want it to look , she was absolutely rude never coming back and only some of the workers there even know how to properly do acrylic , me and my friend had a situation where both of our nails were peeling not even a few days after getting our toes done

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Vallory Leca

Positive:Cleanliness,Quality,ValueI enjoyed my time here at this nail salon and will go back a few more time before I leave NC. They were very friendly and gave me exactly what I asked for. I didn’t even have to ask for them to fix my cuticles up, she just did it. I do wish she would have asked hands once she was done, thats my favorite part. But I will update in about two weeks on quality.Services:Acrylic nails,Pedicure,Gel manicuresI enjoyed my time here at this nail salon and will go back a few more time before I leave NC. They were very friendly and gave me exactly what I asked for. I didn’t even have to ask for them to fix my cuticles up, she just did it. I do wish …More

I enjoyed my time here at this nail salon and will go back a few more time before I leave NC. They were very friendly and gave me exactly what I asked for. I didn’t even have to ask for them to fix my cuticles up, she just did it. I do wish she would have asked hands once she was done, thats my favorite part. But I will update in about two weeks on quality.

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Andrea Ellison

Pedicures here are bad and not worth the money at all. Nails are okay.Tried to explain that I wasn’t happy with my pedicure and she said “not everyone here does them the same.”Acrylic nails,Pedicure

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