Q Nails - Nail Salons - Sherwood Park (2024)

I had a very unpleasant experience. The lady kept yelling at me asking to relax my arm and kept pulling my fingers. Seems like those two ladies have issues in their life as they always look upset and can't even smile. I went there twice and will never go there again. No wonder the place is always empty. Hope those ladies find some peace in their life so they can treat their customers nicely otherwise, they better close the store.

One of the best pedicure I've had in a long time.

Excellent customer experience! I did a bit of research before going in and had gotten mixed reviews of this place, but I took a chance and went! My friends giving their recommended experience to be incredible and online reviews saying it was terrible! Well you can't please everyone right? 100% please with their work while making you beautiful!

First the owner always parks her big SUV right in front of the door. Those spots are for customers, not you.Second, they couldn't care less about your business. You walk in and there is no pleasantries just very militant like questions and instructions. Been a number of times and swear I won't go back and this time enough is enough. You need to learn any sort of customer service skills

They dripped hot wax in my eye during an eyebrow wax. When I said I wasn't paying for the service, they threatened the police, and said I was no longer welcome there. I would've been happy with a "oh, sorry", when it happened. But nothing. The whole thing was very rude, and kinda upsetting. Never mind that my eye is crazy red and hurts.

If I could give n...

If I could give no stars I would . They do not listen they are so rude . They made my nails sooooo short when I told her I wanted long then I asked for them to fix them and said it would cost me 35$ on top of the 59$ I just spent for a set I didn't even like . I was sitting there getting my nails done and all 3 ladies were sitting there talking Chinese the whole time and didn't talk to me once. TERRIBLE SERVICE AND TERRIBLE SERVICES . Please do not waste your money.

If I could give t...

If I could give this zero stars I would. Worst nail studio in history. I hope this reaches people and they are warned about this business. Nails are an expensive hobby and might as well go somewhere that you at least get what you pay for. I had gotten my nails done here on the Thursday and two had broken off by that Sunday. No- I hadn't hit them. I had to actually search high and low to find them to superglue them back on so I could go to work (I'm a server so nails are important). When I was getting these done I noticed she never cured the gel in the light or the fan and rushed them (whilst being rude as well). Well sure enough they broke and when I went in to tell the ladies, the woman in charge there (manager or something?) proceeded to roll her eyes at me and argue stating that "whatever they break". The worst customer service I've EVER experienced ANYWHERE. It's a shame I was so polite to them amidst this and I wish I had more of a backbone. I wouldn't have come in if they broke due to my actions. Even as they were being fixed I was never apologized to or anything, it was silent in the room and very very awkward. NEVER RETURNING.

Will never go her...

Will never go here again. They are rude and do not listen. The technician just assumed I wanted gel nails and the next thing I knew she chopped off my natural nails and blamed it on me. Not once did I say the word "gel" to her. Go someplace else where they will actually listen to you and not just assume!

love the nails,go...

love the nails,good service

Not a Pleasant Establishment to Visit

Rude nail technicians. Not pleasant at all. Usually when you attend a business such as this you are thanked for your business, thanked when you tip and at least a thank you, good-bye, have a nice day or something when you leave. Not a word, take your money, turn their back and walk away. To top it off they don't even try to talk to you. You try and make conversation and nothing. Left feeling most uncomfortable. Will no longer go here. So sorry I left a tip!